Files maintenance

Intro

This article will explain how files maintenance works. To automate this process you have to have files maintenance cronjob running. This maintenance script deletes only chat related files. So if you upload files separately it won't be deleted as they are presistent.

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Cronjob location (github)

Definition of fields

• Delete files
  • Visitors - indicates we should delete visitors files
  • Operators - indicates we should delete operators files
• if files is (OR) - if you do not choose any - all file types will be deleted.
  • Unassigned to chat - delete files which are not related to any chat (operator/visitor). E.g you made screenshot what visitor sees in online visitors list.
  • Assigned to chat - delete files which are associated with chat (operator/visitor)
• And operator file is older than n days - delete files older than defined days numbers
• And visitor file is older than n days - delete files older than defined days numbers