How to configure geo detection

Introduction

In the geo configuration section, you can configure how LHC detects user locations. By default, we use MaxMind for this purpose, and no additional configuration is required.

Here are some remote geolocation services:

• Abstract API
• ipstack
• IPinfoDB
• LocatorHQ
• ip-api.com

Local Geolocation Options

• mod_geoip2
• MaxMind GeoLite2
• PHP-GeoIP module

To display online visitor icons on the map, you will need to:

• Obtain a REST API key from Google.
• Use City based detection in the MaxMind configuration. Ensure you have downloaded the var/external/geoip/GeoLite2-City.mmdb file from MaxMind.

To display the location of visitors who have started a chat on the map, you need to:

• Obtain a REST API key from Google.
• Enable the Maps Static API.

Permissions

To configure this section, an operator must have the following permission:

'lhchat','administrategeoconfig'