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How to configure geo detection


In geo configuration you can configure how LHC is detecting user location. By default we use maxmind for that purpose and you do not have to do any configuration.

Remote ones

Local ones

To show online visitors icons in the map you will have

  • To get REST API key from google.
  • In maxmind configuration you have to use City based detection. Make sure that you have downloaded var/external/geoip/GeoLite2-City.mmdb this file from MaxMind.

To show started chat visitor location on the map you have to enable

  • To get REST API key from google.
  • Enable Maps Static API


For an operator to be able configure this section he has to have this permission