Text formatting syntax in Live Helper Chat - BBCode tags
These are the possible BBCode combinations you can use in Live Helper Chat. You can use these tags anywhere a message is sent to a visitor.
Bold Text
[b]Bold[/b]
OR
**Bold**
Italic and Bold Text
___bold and italic___
Headers
##through######
Italic Text
[i]Italic[/i]
Underline
[u]Italic[/u]
Quote
[quote]Quote[/quote]
Code
[quote]code your here[/quote]or ``orfor inline code`
Strikethrough
[s]Strike-through[/s]
HTML Code
This tag is supported only by operators!
[html]your custom HTML goes here[/html]
By default, clicks on elements are ignored for the visitor. To enable click processing, add the class process-click to an element.
Operators require the lhchat and htmlbbcodeenabled permissions to use this BBCode.
This tag also supports plain JavaScript code, which can lead to security concerns, as operators can execute JS directly on the visitor's side. That's why it requires special permission to use.
Change Font Size
Font size can be any value.
[fs12]Font size 12[/fs]
Mark Text
[mark]mark text syntax[/mark]=><mark>mark text syntax</mark>
PayPal Donate Button
[paypal]remdex@gmail.com[/paypal]
Change Color
[color=FF0000]Custom color text[/color]
Location (Google Maps)
[loc]55.9314582,23.2975904[/loc]
File or Image
[file=639_f2f84b4d09a2e5bb492efa189b8ebad4]
Link to File with Custom Title
[url=[baseurl]file/downloadfile/639/f2f84b4d09a2e5bb492efa189b8ebad4[/baseurl]] Click to download an invoice [/url]
Image with Link
[file=639_f2f84b4d09a2e5bb492efa189b8ebad4_img link=http://google.com]
Embedded Image with Link to Image
This is a quick way to allow a visitor to download an image.
[file=639_f2f84b4d09a2e5bb492efa189b8ebad4_img link]
External Image
[img]https://livehelperchat.com/design/frontendnew/images/lhc.png[/img]
Link
[url=http://google.com]Live Helper Chat[/url]
Markdown Link
[example](https://example.com)
YouTube Video
[youtube]https://www.youtube.com/watch?v=TFJAW5bepLM&feature=youtu.be[/youtube]
Upload File Link
File uploads must be enabled. This code is useful with the !files command.
[fupload]Upload a file[/fupload]
Base URL
This renders the URL as an internal URL.
[baseurl]user/login[/baseurl]
Survey Results Link
Renders a link for the admin to view survey results.
[survey="?(.*?)"?\]
Button Action
Renders a button. The chat should have an assigned bot.
[button_action="?(.*?)"?\](.*?)\[/button_action]
Plain Text
This prevents the content from being parsed for BBCode tags.
[plain]info@exmaple.com[/plain]prevents the text from being rendered as a link.
Date Format
[dateformat=Y.m.d H:i:s]{args.chat.time}[/dateformat]Prints the chat creation date in your preferred format.[dateformat=m/d/Y]{lhc.var.remind_dob}[/dateformat]Prints the chat variable in date format, assuming a Unix timestamp is stored.[dateformat=Y/m/d, H:i:s]{current_time_ts}[/dateformat]If the{current_time_ts}variable is not printed, it means it's not supported in that context.
Ordered List
[list]
[*] First
[*] Second
[/list]
Numbered List
The number indicates the starting point.
[list=1]
[*] First
[*] Second
[/list]
Text with CSS Class
[level=bg-warning]css class[/level]
Generate Button Clicks
To return to the main menu, click [link_trigger=1355]here[/link_trigger]
You can read how to hide the BBCode button in the visitor widget here.
You can also control which BBCode tags are supported at System configuration -> Live help configuration -> BBCode configuration.