Replaceable variables
Introduction
Replaceable variables can be used in canned messages bot messages. Etc.
System configuration -> Replaceable variables
Conditions
By applying conditions you can have variable only for specific chat.
{args.chat.referrer} `contains`. Page where chat started
{args.chat.session_referrer} `contains`. Referer from where visitor come to site.
{args.chat.chat_variables_array.<variables>} = New
{args.chat.dep_id} = Department ID
Permission
For operator to be able to edit variables he has to have this permission
'lhcannedmsg', 'use_replace'