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Product feature can be used two ways

  • You can show only product choosing options
  • You can show product based on chosen department

In order to activate product functionality you have to go to

System configuration > Live help configuration > Product

  • In order to enable product module you have to check Product module is enabled
  • In order to show products by departments you have to check Enable products show by departments

So instead of department you will see something like

If you have checked Enable products show by departments you will see something like.

What product will be shown is based on department settings


Required permission to manage products.

'lhproduct', 'manage_product'