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Mail settings

Introduction​

These are the main mail settings. It is recommended to configure them after installation. You can find these settings at:

System configuration -> Mail settings

E-mail Templates​

You can modify e-mail templates in:

System configuration -> E-mail templates

FAQ​

How do I use Google or another SMTP server?​

You can use Google's SMTP settings or those of another provider. A configuration example is shown in the screenshot. Additional information is provided below the image.

In general:

  • Host: tls://smtp.gmail.com
  • Port: 587
  • Username: Your Google email address
  • Password: Your Google password

If you encounter an "Authentication error" during configuration, you may need to create an application password. This is a security measure used by Google to prevent third-party applications from accessing your account.

Some e-mails are being sent from root@localhost. How can I change that?​

You need to edit the mail templates. For example:

http://demo.livehelperchat.com/site_admin/abstract/list/EmailTemplate

Edit the "From e-mail" field and set the correct sender e-mail address.

Permissions​

The following permissions are required to configure SMTP/Mail settings:

'lhsystem','configuresmtp'

The following permissions are required to change e-mail templates:

'lhsystem','changetemplates'