Voice Messages

In order to enable voice messages to visitors you have to do the following things.

  • Make sure you are running 3.29v
  • Make sure you are using new widget embed code.
  • Your nginx or apache allows to access wasm file types and sends proper headers.
  • In file configuration section https://demo.livehelperchat.com/site_admin/file/configuration you set
    • "Allowed files types for operators" contains "mp3" as supported extension
    • "Allowed files types for users" contains "mp3" as supported extension
    • In "Voice messages" messages section you have enabled it for operators or visitors also set max voice message length. Length applies only to visitor messages.
  • If your operator does not see voice messages button  make sure they have "lhchat", "voicemessages" (Chat, Allow operator to send voice messages) permission.
  • Make sure your site and Live helper Chat are running on HTTPS

Youtube Tutorial

Apache .htaccess sample

AddType application/wasm .wasm
Header always Set Access-Control-Allow-Origin "*"
Header always Set Access-Control-Allow-Methods: "GET, POST, OPTIONS, PUT, DELETE"
Header always Set Access-Control-Allow-Headers: "Origin, X-Requested-With, Content-Type, Accept, API-Key, Authorization"

Permissions

Required permissions

'lhchat','voicemessages'

Operator also have to have permission to upload files.

Last updated on by Remigijus Kiminas