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Widget integration in third party applications

This tutorial outlines the changes and features needed to integrate the widget into third-party applications.

Mapping started chats to the same logged visitor

To ensure that started chats are always mapped to the same logged visitor, you need to pass a UUID in your embed code. This way, each chat session will be consistently associated with the same online visitor.

E.g.

LHC_API.args = {
UUID : '<?php echo md5(user_id . 'some hash')?>',
...
}

Showing previous visitor messages in the widget (optional)

This option should be activated in the widget themes.

Remember to apply the theme to your widget.

Embedding widget in full screen mode

Take a look at https://livehelperchat.com/demo-12c.html. Specifically, this sample should be useful: