Skip to main content

WhatsApp WAHA integration

This tutorial described how you can add WhatsApp support using https://waha.devlike.pro/. This tutorial won't teach you how to setup WAHA product. Only how to integrate it

Usefull information regarding wa

Incoming webhook definition

First you have to create an incoming webhook. You can import configuration download it here

You will need to do few bits now

  • Change Identifier to any random string.
  • Click Show integration information.
  • In Attributes change http://server:8002 to your server address.
  • Choose a department

Save changes.

WAHA Starting settings

After receiving the link in the incoming webhook section, we now proceed to our server where WAHA is already running to initiate a new session. To do this, we click on Try it out, replace the link with our link from LHC, and then click on Execute. browser_xDmCkYB8Jm 71RdrDJ9EQ

Afterward, we scroll down to the /api/screenshot section, and similarly click on Try it out, followed by Execute, to view the screenshot, which helps us perform the login to the WhatsApp system.

Rest API calls setup

One time configuration

This will be required for an admin messages being send back to visitor (WhatsApp).

You can import configuration download it here

Import configuration.

Change host http://server:8002 to your server address.

Bot setup

One time configuration

We need to set a bot which trigger will be executed upon webhook event.

You can import configuration download it here

  • Set correct Rest API whcih you imported previously and method to call.

Configuration should look like

.

Webhook configuration

One time configuration

Identical webhooks should be setup for these events

  • chat.web_add_msg_admin
  • chat.workflow.canned_message_before_save
  • chat.before_auto_responder_msg_saved
  • chat.desktop_client_admin_msg

Webhook configuration is needed for an admin messages being send back to visitor.

Condition : Compare attribute (then click Add)

  1. Attribute : {args.chat.incoming_chat.incoming.scope} Condition : = Value : whatsapp

  2. Attribute : {args.chat.last_message.meta_msg_array.content.whisper} Condition : != Value : 1

  3. Attribute : {args.chat.last_message.user_id} Condition : != Value : -1

  • Make sure you put correct value for whatsapp it's a scope from Incoming webhook - scope attribute

image

If you did everything correct you should have it all working. Without coding a single line.