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Search for default actions on message

This trigger allows to search for a keyword on first user message.

Bot configuration can look like this

We will need 3 trigger for a minimal scenario.

  • Default - this will be our default trigger
  • Cars - this will be trigger used for a cars keywords
  • No response found - this will be a trigger if we did not found any matching trigger.


This trigger is checked as default trigger.


Content of a trigger

This trigger has also defined event for a keyword cars

No response found


Now if visitor stars chat by writing cars word Cars trigger will be executed. Read documentation how you can have more abstract matching of words.

If we do not find trigger for user text alternative trigger No response found will be executed.