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Conditions

Introduction​

Conditions allow you to define predefined criteria that can be used in multiple places, such as:

  • The Check for conditions to proceed bot response type.
  • Chat priority settings.

Conditions are checked using a specific syntax:

{condition.<condition_identifier>} (e.g., {condition.is_vip}).

The result of a condition check will be either valid or not_valid.

Conditions can also check other conditions during their evaluation. For example:

Chat Attribute Extraction​

You can extract any chat attribute using this modal window:

Condition Explanations​

The following explanations apply to all condition checks.

= or != for Number and String Comparison​

These operators perform equality checks. They require an exact match and can be used to compare numbers or strings.

For example, to check if a chat department's identifier is equal to my_storage:

{args.chat.department.identifier} = 'my_storage'

To check if a chat variable pid is equal to my_pid:

{args.chat.chat_variables_array.pid} = 'my_pid'

To check the response of a REST API call:

{content_1} != 1

>, >=, <, <= for Number Comparison​

These operators perform numerical comparisons.

For example, to check if a chat's duration is more than 5 seconds:

{args.chat.chat_duration} > 5

Text like and Text not like​

These operators, internally referred to as like and notlike, perform pattern matching on text.

The rules for these operators are defined here.

For example:

{args.chat.department.name} Text like edas && em [params max_words=2]

This condition checks if the department name contains exactly two words, edas and em.

To match any value from a list of values, use:

{args.chat.nick} Text like remdex,vip_player (checks if the chat nick is either remdex or vip_player).

{args.chat.dep_id} Text like 5,8 (matches if the department ID is 5 or 8).

Contains​

This operator checks if a string contains another string as a substring.

Bot Example​

Example usage in a bot:

Bot Example with Buttons Using Conditions​

This example demonstrates a quick reply button with a condition. The button is displayed only if the bot_not_answered condition is met.

The condition is defined as follows:

Permissions​

The following permissions are required:

lhgenericbot, manage_conditions