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Log Action

This trigger logs custom content into a separate table, lh_chat_action.

A bot configuration might look like this:

In the scenario above, we log:

  • The current trigger's data.
  • The first trigger that was executed when the bot workflow started.
  • The trigger data that executes the Log Action trigger, using the Send predefined block response type.

You can read about the first_trigger and current_trigger variables in Text messages.

predefined_trigger is a special variable that is available only if the Log action trigger is called from Send predefined block.

{
    "current_trigger_id": {args.current_trigger.id},
    "current_trigger_name": {args.current_trigger.name},
    "first_trigger_id": {args.first_trigger.id},
    "first_trigger_name": {args.first_trigger.name},
    "predefined_trigger_id": {args.predefined_trigger.id},
    "predefined_trigger_name": {args.predefined_trigger.name}
}

The log itself can be fetched using the Rest API and the chat_actions prefill variable in the https://api.livehelperchat.com/#/chat/get_restapi_chats call.