Check for conditions to proceed

This triggers allows to have custom conditions to be checked before rest of the triggers to be processed.

Supported attributes for conditions to check

  • lhc.<main chat attribute> E.g lhc.email, lhc.nick, lhc.phone etc. See swagger for all attributes.
  • <identifier> - this can be either custom attribute Field identifier or just array key from chat_variables

If you do not enter Value means it's empty.

so lhc.email != <empty> as in screenshot. Means I'm checking that e-mail would not be an empty string.

Collect all information and write information was collected.

Main trigger can look like this.

And each collecting information step can look like this

Allow to execute rest of the triggers only if e-mail is not empty

In this example we forward to e-mail collecting workflow if visitor e-mail is empty.

Last updated on by Remigijus Kiminas