Account Edit

Introduction

This article will explain everything about user account edit permissions

Assigned departments

If operator clicks checked to the left of the eye icon he will get access to read this departments chats but not accept/chat.

Permissions

Operator has to be member of all user groups editing user are

Required permissions to access assigned departments tab, one of

Individual departments related permissions

'lhuser','see_user_assigned_departments' 'lhuser','assign_all_department_individual' 'lhuser','assign_to_own_department_individual'

To see other operators departments in edit window user has to have

'lhuser','see_user_assigned_departments'

To allow operator assign any department to another operator he has to have this permission

'lhuser','assign_all_department_individual'

To allow operator assign one of his own department to another operator he has to have this permission. He will be able to assign department only if he is has access to it.

'lhuser','assign_to_own_department_individual'

Departments groups related permissions

'lhuser','assign_all_department_group' 'lhuser','see_user_assigned_departments_groups' 'lhuser','assign_to_own_department_group'

To see other operators departments groups in edit window user has to have

'lhuser','see_user_assigned_departments_groups'

To allow operator assign any department group to another operator he has to have this permission

'lhuser','assign_all_department_group'

To allow operator assign one of his own department group to another operator he has to have this permission. He will be able to assign department group only if he is has access to it.

'lhuser','assign_to_own_department_group'

Last updated on by Remigijus Kiminas