Multiple languages


You can have one bot for many langauges as you can translation all the messages presented in bot building interface. You just have to follow few guidelines.

Translating bot messages

To start translating bot messages first you have to write messages to user a specific way. See text messages

E.g {welcome_message__Welcome message} our message identifier would be welcome_message

Translations groups

Next thing you have to do is to create a translation group. Navigate to

System configuration -> Translations groups

Just create a translation group.


Besides creating a translation group itself you can also have custom photo and bot nick per language.

Setting translation group

To set translation group you have to edit Department and in Bot configuration tab just choose that group.

Set translation for our message

When you click on translation group you will be presented with Translations items. Window should look like this once you click on translation group title.

Now we just create a new translated message.

Required permissions

The only requierd permission to work with bot trasnlations are


Last updated on by Remigijus Kiminas