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Replaceable variables


Replaceable variables can be used in canned messages bot messages. Etc.

System configuration -> Replaceable variables


By applying conditions you can have variable only for specific chat.

{} `contains`. Page where chat started
{} `contains`. Referer from where visitor come to site.
{<variables>} = New
{} = Department ID


For operator to be able to edit variables he has to have this permission

'lhcannedmsg', 'use_replace'